CRM

by : Shri Anekant Industries
Category : Media / Entertainment / Internet Retail / Wholesale
Location : Indore Experience : 9-14 Month
Salary : Minimum - 90,000.00, Maximum - 150,000.00 INR - -

Job Description

Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle.
Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities.
Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
Overseeing direct communications with customers through the CRM.
Monitor and maximise customer lifetime value strategies ensuring maximum profitability.
Ensuring the database is segmented effectively for targeted marketing activities.
Overseeing the migration of all direct communications to lower cost mediums such as SMS and email.
Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.

KeySkills : Having a strong communication with fluent English speaking

Desired Candidate Profile

No preference

Company Profile

Shri Anekant Industries

As one of the most energetic upcoming company, we constantly develop cost down products. we have acknowledged the testeand preference of our esteemed clients and serving them with the superior, durable and reliable quality ptoducts at competitive prices.

Our comprehensive quality control measures ensure that we are able to meet high quality standards. our smooth andefficient transport facilities provides safe and on time delivery of the products.

The company utilizes sophisticated production techniques and equipments. Besides,highly skilled craftsmen and artisans fabricate items of international standard. All finished products reflect that quality has been of top

We are a specialist in complimentary bags. The company has more than a decade of experience and expertise in its area of operation. It can recreate any designas per customer specifications and has the ability to meet bulk orders.

The company utilizes sophisticated production techniques and equipments. Besides,highly skilled craftsmen and artisans fabricate items of international standard. All finished products reflect that quality has been of top Priority at SHRI ANEKANT INDUSTRIES

Our Vision is to have a global name, Customer delight and human service as our aim. In all activities we seek professional excellence; Ethical means justify our noble ends. We shall strive to be a value based organization seeking professional excellence in all its products, processes and services and creating wealth to serve the society at large.