Sort and distribute incoming mail to areas and staff within the organization and dispatch outgoing mail
Write business letters, reports or office memos using word processing programmes
Answer telephone inquiries from customers, attend to visitors and assist other staff in the organization with their inquiries
Operate a range of office machines such as photocopiers, computers and faxes
File papers and documents
Ensure office equipment is properly maintained and serviced
Update and maintain internal staff contact lists
Maintain office filing and storage systems
Retrieve information when requested
Update and maintain databases such as mailing lists, contact lists and client information
Monitor and maintain office supplies