�         Sort and distribute incoming mail to areas and staff within the organization and dispatch outgoing mail

�         Write business letters, reports or office memos using word processing programmes

�         Answer telephone inquiries from customers, attend to visitors and assist other staff in the organization with their inquiries

�         Operate a range of office machines such as photocopiers, computers and faxes

�         File papers and documents

�         Ensure office equipment is properly maintained and serviced

�         Update and maintain internal staff contact lists

�         Maintain office filing and storage systems

�         Retrieve information when requested

�         Update and maintain databases such as mailing lists, contact lists and client information

�         Monitor and maintain office supplies