Sales & Service Engineer

by : Alteem Instruments Ltd
Category : Printing / Packaging
Location : Indore Experience : 0-3 Year
Salary : - -

Job Description

Installation/Erection of Electronics microcontroller and PLC base panel in process industries. Knowledge of Tension controller and multidrive synchronization system which is used in

packaging industries.

Service or fault finding in various machine panels.

Installation/Service/commissioning/AMC handling at OEM customer and end user customer in all

over India.

Repairing of electronic circuits and control panels.

Responsible for daily follow up of pending technical issues with the customer for effective resolution.

Ensure the service reports are sent on time.

Review resolution of all the AMC /Service/ Installation/Spare part related problem on time.

Prepare the technical service report for the major problems with good photo example and work

done.

Responsible for the submission of AMC Quote and Order collection.

Ensure that all the necessary reports pertaining to spare parts are prepared and sent on time.

Do the planning of AMC / Service call / New Machine support to ensure customer satisfaction.

Responsible for timely reporting of data/information to the peers.

Generating and maintaining every document relevant to Sales & Service department.

Experience as service engineer in same industries is highly preferable

We are Required localized Candidate

Experience as service engineer in same industries is highly preferable

Qualification

BE Elecronics

KeySkills : Sales Service Electronics

Desired Candidate Profile

B.E/B.Tech

Company Profile

Alteem Instruments Ltd

Alteem Instruments an ISO 9001:2008 certified company is engaged in designing and providing complete web control solutions to the plastic, packaging and industrial automation and control system industries since 1995.Over the years, the company has created a niche for itself in the precision control segment by providing valued customers with excellent quality products that match the best in industry. Alteem process line is equipped with state-of-the-art manufacturing facility supported by a talented bunch of technically skilled workforce.
To complement this depth and diversity of process and design technology, the company has entered into agreements with many leading machinery manufacturers in India as their OEMs. Alteem is currently making highly sophisticated automation controls for high speed machines in their respective category. With a latest modernization plan we have in the offing, the company�s focus would remain providing discerned customers with precision-tested quality controls in times to come.