Installation/Erection of Electronics microcontroller and PLC base panel in process industries. Knowledge of Tension controller and multidrive synchronization system which is used in
packaging industries.
Service or fault finding in various machine panels.
Installation/Service/commissioning/AMC handling at OEM customer and end user customer in all
over India.
Repairing of electronic circuits and control panels.
Responsible for daily follow up of pending technical issues with the customer for effective resolution.
Ensure the service reports are sent on time.
Review resolution of all the AMC /Service/ Installation/Spare part related problem on time.
Prepare the technical service report for the major problems with good photo example and work
done.
Responsible for the submission of AMC Quote and Order collection.
Ensure that all the necessary reports pertaining to spare parts are prepared and sent on time.
Do the planning of AMC / Service call / New Machine support to ensure customer satisfaction.
Responsible for timely reporting of data/information to the peers.
Generating and maintaining every document relevant to Sales & Service department.